How to leave a review

Share your first-hand experience with other students

After booking a lesson with a tutor a student can leave a review that will be publicly visible on the tutor’s profile.

After successfully finishing the 3rd lesson with the tutor, students will receive an email from Rihisi to leave a review about their recent experience.

In order to leave a review for a particular tutor, a student has to open the conversation with the tutor in 'Messages' menu and click on 'Post review' below the contact details of the tutor.

Students can also leave their review right from a tutor's profile:

A student is offered to leave a public text review:

Please note that once the review is posted, it cannot be removed manually. Only upon the request from the student, it can be edited or deleted by the customer support personnel.

Reviews have the sole purpose of informing customers of your opinion, about the service and quality of the tutor. Rihisi, Inc. can use and place it wholly or partly at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by Rihisi, Inc.

The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language).

We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar it violates our review policy.

Rihisi, Inc. does not compensate or otherwise reward a customer for completing a review. The review form should be regarded as a survey and does not include any further commercial offers, invitations, or incentives whatsoever. Rihisi. Inc undertakes to use its best efforts to monitor and remove reviews that breach our policies.

We will not accept reviews which include:

Profanity, sexually explicit content, hate speech, discriminatory comments, threats, violence
Promotional references that are not related to the reviewer's service experience
Mention of full names, personal attacks and accusations towards tutors, Rihisi staff or other students as well as defamation
Promotion of illegal activities (e.g. drugs, prostitution)
Violation of someone else's intellectual property, privacy/confidentiality, or personality rights.
Sites links or names, emails and addresses, phone numbers, credit card details
Politically sensitive comments