RIHISI TERMS OF SERVICE

Please read these Terms of Service (hereinafter - the “Terms”) carefully before using the Rihisi Platform and/or Services (as defined below). If you do not accept these Terms in their entirety, including the agreement to arbitrate on an individual basis any claims between you and Rihisi, Inc. (referred to as “Rihisi”, “we”, and “us”), a corporation registered and organized under the laws of the state of Delaware, you must not access or use the Rihisi Platform.

1. GENERAL INFORMATION

1.1. Terms of Service

These Terms describe the terms and conditions applicable to your access and use of the website, located at www.Rihisi.com, and its sub-domains (the “Website”), related mobile device application, and software (collectively with the Website, the “Rihisi Platform”).

You understand that by creating an account on the Rihisi Platform, you enter into a legally binding contract with Rihisi with effect from this date and indicate your unconditional acceptance of these Terms.

These Terms, as well as Refund and Payment Policy, Privacy Policy, Cookies Policy, and any service-specific terms as made available in the Legal Center, are legally binding agreements governing the relationship between Rihisi and any User (as defined below) or visitor of the Rihisi Platform. As a User or a visitor of the Rihisi Platform, the collection, use, and sharing of your personal data are subject to the Privacy Policy and Cookie Policy, as may be amended from time to time.

1.2. Rihisi Services

You may access and use the Rihisi Platform as: (i) a registered user seeking online language teaching and tutoring services by using the Rihisi Platform or other tools made available by Rihisi (the “Student”); (ii) a registered user providing online language teaching and tutoring services via the Rihisi Platform or other tools made available by Rihisi (the “Tutor”); or (iii) a visitor of the Website, including the Rihisi Blog.

Throughout these Terms, “you” or “your” may refer as applicable to the Student, the Tutor, or a visitor accessing or using any of our Services (each the “User”).

Rihisi services include access to the Rihisi Platform for Students and Tutors, to connect for online language teaching and tutoring services, facilitation of payments between Students and Tutors, and customer support and related services (the “Services”). Rihisi does not provide language teaching and tutoring services. All available teaching and tutoring services on the Rihisi Platform are provided according to the services' specific terms outlined in the Legal Center.

You are responsible for obtaining and paying for any equipment and Internet service necessary to access the Services. We may alter, suspend, or discontinue the Rihisi Platform or the Services in whole or in part, at any time and for any reason, without notice. The Rihisi Platform may also become unavailable periodically due to maintenance or malfunction of computer equipment or other reasons. We may provide access to third party services and products from time to time or to our own products or Services. You acknowledge that the Rihisi Platform is evolving and that the form and nature of the Services may change from time to time without notice to you.

1.3. Amendments to these Terms

We reserve the right to amend or modify Terms at any time, by posting a revised version on the Website and by notifying you through the Rihisi Platform, or via the email address associated with you in case of material change hereto. The latest version is published on this page.

We encourage you to check this page regularly. If you do not agree with the amendments to these Terms, you have the right to terminate these Terms by discontinuing your use of the Services and providing a termination notice to Rihisi or deleting your account. By continuing to use the Services following the amendment of these Terms, you consent to be bound by the Terms as amended.

2. OBLIGATIONS

2.1. Services Eligibility

Services are available only to and may only be used by individuals who are 18 years and older and who can form legally binding contracts under applicable law. Individuals under the age of 18 but not younger than the age of 13 can use our Services only in conjunction with and under the supervision of a parent or a legal guardian. The parent or the legal guardian shall at all times be responsible for any and all activities related to the use of the Services by the aforementioned individuals.

You agree and confirm that you will not allow any individual younger than the age of 13 to use the Services.

2.2. Verification

Rihisi may request a Tutor to provide a government-issued ID (passport, driver’s license, etc.) and the documents confirming the claimed educational credentials (educational background documents, such as diplomas, certificates, etc.). The Tutor will be asked to upload a copy of the Tutor’s government-issued ID and their educational document(s). As a Tutor passes the verification procedure, a special badge is added to the Tutor’s profile, and the uploaded copies of the documents get deleted from our servers.

Rihisi does not endorse or make any representations or warranties regarding the accuracy, completeness, and reliability of any information provided by the Tutor within the verification procedure.

Rihisi cannot confirm that each User is who they claim to be. You agree and understand that you assume all risks when using the Services, including without limitation any and all of the risks associated with any online or offline interactions with other Users.

When interacting with other Users, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other people you don’t know. Neither Rihisi nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any User of the Services. Rihisi, its affiliates, and licensors will not be liable for any claim, injury, or damage arising from or in connection with your use of the Services.

2.3. Consumer Reports

Rihisi may or may not utilize third-party consumer reporting agencies that perform, among other things, criminal background checks, sex offender registry checks, motor vehicle records checks, credit checks, and identification verifications (“Consumer reports”). Rihisi does not endorse or make any representations or warranties regarding the reliability of such Consumer reports or the accuracy, timeliness, or completeness of any information in the Consumer reports. Rihisi does not independently verify information in the Consumer reports.

You hereby consent to Rihisi collecting, using, and disclosing the information in the Consumer reports. You understand and agree that Rihisi may, in its sole discretion, review and rely on the information in the Consumer reports in deciding whether to suspend or terminate a User account or to investigate a complaint about a User, but that Rihisi shall not be responsible or liable in any way in the event that any information in the Consumer reports about any person, including without limitation any User, is not accurate, timely or complete. Users who are the subject of Consumer reports may contact the third-party consumer reporting agency to dispute such information's accuracy, timeliness, or completeness. Rihisi reserves the right to suspend and/or terminate a User account based on the information in the Consumer reports or for any other reason at Rihisi's sole discretion.

2.4. Privacy

You may use the Rihisi Platform without providing personally identifiable information. When using the Services, you may be requested to provide your personal data. To learn more about our privacy practices, please refer to Rihisi Privacy Policy.

2.5. Payment

Payment processing on the Rihisi Platform is provided by third-party payment processors including, but not limited to Braintree, PayPal, Stripe, Skrill, Payoneer, and TransferWise, allowing us to:

(a) bill the Students in lieu of directly processing your credit/debit card information;

(b) enable payouts to the Tutors.

For the avoidance of doubt, payment made by the Student to Rihisi shall satisfy the Student’s obligation with respect to the payment to the Tutor for the tutoring services provided via the Rihisi Platform.

Please review the additional payment terms as specified in the Refund and Payment Policy.

More details on the security of your payment and billing information may be found in our Privacy Policy.

We use third-party payment processors Braintree PayPal and Stripe to bill you as Students in lieu of directly processing your credit/debit card information and PayPal, Skrill, Payoneer, and TransferWise to enable payouts to the Tutors. Please read more on how the security of your payment and billing information is handled in our Privacy Policy

We also use third-party payment processors (PayPal, Skrill, Payoneer, TransferWise) to enable payouts to the Tutors.

Please check the additional payment terms specified in the Refund and Payment Policy.

2.6. Refund

Rihisi strives to ensure a clear understanding of the financial relations between Students and Tutors with respect to the Services we provide. Please check our Refund and Payment Policy to find out more about how we handle refunds. To the fullest extent permitted by law, any refunds at any time are at our sole discretion only.

3. RIGHTS AND LIMITS

3.1. Your Right to Use the Rihisi Platform

In case you are a Student, Rihisi hereby grants you, on the Terms set forth herein, a nontransferable, non-sublicensable, non-exclusive, limited right to access and use the Rihisi Platform solely for your non-commercial personal use.

In case you are a Tutor, Rihisi hereby grants you, on the Terms set forth herein, a nontransferable, non-sublicensable, non-exclusive, limited right to access and use the Rihisi Platform solely for the provision of the tutoring services to the Students

You agree not to view, copy, or procure content or information from the Rihisi Platform by automated means (such as scripts, bots, spiders, crawlers, or scrapers), or to use other data mining technology or processes to frame, mask, extract data or other materials from the Rihisi Platform (except as may be a result of the standard search engine or Internet browser usage) unless formally authorized by Rihisi under separate written agreement.

You agree not to inquire about the engagement of or to engage Tutors to complete assignments, write papers, take quizzes, or otherwise do work on your behalf. Further, you agree not to use the Services for any purpose that violates the academic honesty policy or other conduct policies of your school, university, academic institution, or workplace.

No Rihisi materials made available to you as part of the Services may be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without Rihisi's prior written permission or as expressly provided in these Terms.

You may not share or transfer your account credentials with any third party.

Rihisi may impose reasonable limits on your scope of access to the Rihisi Platform, including limits on time or volume of information accessed or devices used to access the Rihisi Platform, to prevent unauthorized third-party use of the Services.

All rights not expressly granted herein are reserved.

3.2. Your Account

Certain of our Services are reserved for registered users only. To become a registered user, you must create a Student or Tutor account on the Rihisi Platform. You agree that you are responsible for protecting your account credentials from unauthorized use, and you are responsible for all activity that occurs under those account credentials. You agree to notify us immediately if you believe that any of your account credentials have been or may be used without your permission so that appropriate action can be taken.

You may use the Website and its features without being a registered user. This shall not preclude the application of these Terms and other Rihisi’s rules and policies applicable to your use of the Website, including but not limited to when you interact with the Website.

You may not (i) create more than two accounts (one as a Tutor and one as a Student) to access

the Rihisi Platform, (ii) share your account credentials with any third party, or (iii) transfer your

account to any third party. Rihisi is not responsible for any loss or damage caused by or expense

incurred by you as a result of your failure to safeguard your account credentials. You agree that

you shall not rent, resell, or remarket the Rihisi Platform or provide access to the Services to

any third party.

When you create an account on Rihisi, we may collect certain personal data directly from you,

or if you create your account using a third-party service (Facebook, Google, Apple), we may

collect personal data about you from the third-party service (your username or user ID associated

with that third-party service). By choosing to create an account using a third-party service, you

authorize us to collect the personal data necessary to authenticate your account with the thirdparty service provider.

You may select a profile photo or connect your Google or Facebook account to be displayed

within your Student account. Please be advised that the provision of your photo is not obligatory

to use our Services. You may edit your account at your sole discretion. The security of any

personal data you choose to share within your account is subject to our Privacy Policy.

When you create a Tutor account, it is obligatory to provide your profile photo and the video

introduction.

You may edit your account at your sole discretion. Adding more details to your Tutor account

may help you get the most out of your use of the Services, for instance, find more Students.

Therefore, it is your choice whether to include additional information within your account or

not, such as country, language skills, education, and work experience. The security of any

personal data you choose to share within your account is subject to our Privacy Policy.

3.3. Direct Interactions

Rihisi does not take part in direct interactions between Students and Tutors except when we

consider it advisable:

(a) to ensure compliance with these Terms;

(b) to improve our Services; or

Rihisi does not have control over the services provided by the Tutors, any reviews or ratings

provided by the Students, or any User acts and omissions.

3.4. Representations and Warranties

Tutor-Specific Representations

If you use the Services as a Tutor:

(i) you will provide the tutoring services in accordance with these Terms and other policies

set forth by Rihisi and made available to you via email or by posting on the Website;

(ii) you will provide the tutoring services in accordance with laws and regulations applicable

in the state or country where you are providing the tutoring services;

(iii) you are solely responsible and fully liable for any violation of any local laws and

regulations that apply to your provision of the tutoring services;

(iv) you will provide the tutoring services with reasonable care and skill and in accordance

with generally recognized practices;

(v) you have obtained all registrations, certifications, licenses, and other documentation that

are required in the applicable jurisdiction for providing the tutoring services. It is your

obligation to maintain the validity of all aforementioned documentation;

(vi) you will not provide tutoring services to the Students outside of the Rihisi Platform,

receive payments from the Students directly, or encourage or solicit payment from the

Student directly or through any channels other than those provided by Rihisi;

(vii) you acknowledge and agree that Rihisi may advertise tutoring services that you provide

via the Rihisi Platform without any additional payment or obligation to you;

(viii) you acknowledge and agree that Rihisi may improve the video you provided for your

account. The improvements can be made by editing the video, adding the Rihisi logo to

the video, improving the quality of sound in the video, and publishing the video on Rihisi

social media accounts with adding the description and link to the Tutor’s profile.

Student-Specific Representations

If you use the Services as a Student:

(i) you agree to honor the commitments you make to the Tutor via the Rihisi Platform;

(ii) you agree that you will not circumvent or manipulate the fee structure, the billing process,

or fees owed to Rihisi or the Tutor; and

(iii) you agree to use good faith efforts to interact with the Tutors.

3.5. Tutors’ Introduction Video and Profile Photo

Tutors grant Rihisi the rights to use Tutor’s introduction video, name, and profile photo for

marketing, advertising, or promotional purposes, including but not limited to publishing on

social media channels, video hosting, and streaming services, such as YouTube, Vimeo,

Facebook, or others, as to ensure accessibility and visibility to the Students.

You may always request to remove any introduction videos published on social media channels,

video hosting, and streaming services by writing to support@Rihisi.com.

3.6. Tutors’ Ranking

Rihisi uses many pieces of information in order to show the Student the Tutors that best match

the Student’s preferences. The order in which Tutors are displayed depends on a number of

factors including, but not limited to, the following:

• the subject the Student is searching for;

• the country of the Student;

• the Student’s preferred language on the Rihisi Platform;

• the time zone of the Student;

• the overlap in standard business hours between the Tutor and Student’s time zones;

• the overall availability of time slots on a Tutor’s calendar;

• the past performance of a Tutor in helping their Students achieve their learning goals;

• the Tutor profile information, including its completeness and the quality of the profile

photo and introduction video;

• how responsive the Tutor is to the Students’ messages;

• the Student reviews and ratings;

• Student’s learning history on the Rihisi Platform.

3.7. User Complaints

If a User has a complaint about Services, they should contact Rihisi at complaint@Rihisi.com

with the subject line ‘Formal Complaint’ (the “Complaint”), providing as much detail as

possible about the Complaint. Rihisi shall respond to the User confirming receipt and shall

investigate the matter. Upon receiving the Complaint, Rihisi customer support shall investigate

the Complaint internally, taking into account the importance and complexity of the issue or

issues raised.

If the Complaint relates to a specific Rihisi employee, another Rihisi representative will help

with the investigation in their place.

Rihisi shall respond to the User with its findings in response to the Complaint, and, where

applicable, with a suggested solution.

3.8. Lesson Recording

You acknowledge and agree that, from time to time, Rihisi may record videos of your lessons.

This recording is intended solely for the purpose of ensuring the quality of the Services.

Recordings will not be shared externally, used for individual targeting, or used for any sales,

marketing, or other promotional purposes

By using the Services, you agree and give consent for such recordings that is gratuitous,

unsolicited, and without restriction. You agree that Rihisi may use these recordings without

fiduciary or other obligation and without any additional compensation.

You may opt out of any recordings of your lessons or request to remove any existing recordings

by writing to support@Rihisi.com.

3.9. Referral Program

The Students (henceforth the Student Referrer) and the Tutors (henceforth the Tutor Referrer)

may invite another individual who is not, and has never been, a registered user of the Rihisi

Platform (henceforth the Referee) with a referral link. Clicking on this referral link entitles the

Referee to a discount on their initial purchase via the Rihisi Platform.

Referral links are only valid for and may be redeemed by the Referee to whom they are sent. We

reserve the right to terminate any accounts found in violation and remove any credits or referral

bonuses accumulated in breach of these Terms or Promotional terms with or without notice.

Discounts and referral bonuses eligibility is determined by Rihisi at its sole discretion, and we

reserve the right to revoke a discount or referral bonus if we determine you are not eligible. The

eligibility requirements and other conditions will be disclosed when you sign-up for the Services

or as otherwise communicated to you by Rihisi.

Students

The Student Referrer will be entitled to receive a discount when the Referee makes their initial

purchase using the discount from the referral link. The discount amount for the Student Referrer

and the Referee is subject to change.

Credits are valid only for booking lessons on Rihisi, are not redeemable for cash, and may not

be resold. Credits will be valid for 180 days from the Referrer’s most recent log-in date. If the

Referrer has not logged in for 180 days, all credits will expire and will no longer be recoverable.

Tutors

The Tutor Referrer will be entitled to receive a referral bonus for every purchase the Referee

makes. The referral bonus can be withdrawn as cash. The referral bonus amount for the Tutor

Referrer and Referee is subject to change.

3.10. Limits

While using the Services, you agree to abide by the User Code of Conduct.

4. Rihisi CONTENT

Users have a personal, non-transferable, non-exclusive right to use the Rihisi Content of the

Rihisi Platform subject to these Terms. The “Rihisi Content” means all information, text,

images, data, links, or other material accessible through the Rihisi Platform, whether created by

us or provided by a third party on or through the Rihisi Platform. The Content may contain

typographical errors, other inadvertent errors, or inaccuracies. We reserve the right to make

changes to the Rihisi Content without obligation to issue any notice of such changes. You may

view, copy, download, and print the Rihisi Content that is available on or through the Rihisi

Platform, subject to the following conditions:

(a) The Rihisi Content is available solely for your personal use. No part of the Rihisi

Platform or the Rihisi Content may be reproduced or transmitted in any form, by any

means, electronic or mechanical, including photocopying and recording for any other

purpose;

(b) The Rihisi Content may not be modified;

Nothing contained on the Rihisi Platform should be construed as granting, by implication,

estoppel, or otherwise, any license or right to use the Rihisi Platform or any Rihisi Content,

except: (a) as expressly permitted by these Terms; or (b) with our prior written permission or

the permission of such third party that may own the trademark or copyright of the Rihisi

Content.

5. USER-GENERATED CONTENT

The “User-generated Content” means all comments, remarks, information, feedback, text,

photographs, links, data, images, video, music, or other material that you or any User post to

any part of the Rihisi Platform or provide to Rihisi, including such content or information that is posted as a result of surveys.

We are not responsible or liable for the conduct of Users or for views, opinions, and statements

expressed in the User-generated Content submitted for public display through the Rihisi

Platform. We do not prescreen information posted online. We are acting as a passive conduit for

such distribution and may not be responsible for the User-generated Content. Any opinions,

advice, statements, services, offers, or other information in the User-generated Content

expressed or made available by Users are those of the respective author(s) or distributor(s) and

not of Rihisi. We neither endorse nor guarantee the accuracy, completeness, or usefulness of

any such User-generated Content. You are responsible for ensuring that the User-generated

Content submitted to the Rihisi Platform is not provided in violation of any copyright, trade

secret, or other intellectual property rights of another person or entity. You shall be solely liable

for any damages resulting from any infringement of copyrights, trade secrets, or other

intellectual property rights, or any other harm resulting from your use, uploading, posting, or

submission of the User-generated Content to the Rihisi Platform.

We have the right, but not the obligation, to randomly monitor, edit or remove any Usergenerated Content submitted on or

through the Rihisi Platform at any time.

If you believe that your intellectual property rights have been infringed, please submit your

complaint to legal@Rihisi.com. You may report all types of intellectual property claims,

including, but not limited to, copyright, trademark, and patent claims. We respond quickly to

the concerns of rights owners about any alleged infringement, and we terminate repeat infringers

in appropriate circumstances.

Lobbying. Federal law restricts lobbying activities by tax-exempt organizations. “Lobbying”

includes certain activities intended to influence legislation. The User-generated Content does

not constitute lobbying by Rihisi but may constitute lobbying by you or an organization you

represent. You are responsible for complying with any applicable lobbying restrictions.

6. LINKS TO THIRD-PARTY WEBSITES

The Rihisi Platform may contain links to non-Rihisi websites. These links are provided to you

as a convenience and/or ancillary to the Services, and Rihisi is not responsible for the content

of any linked website. Any non-Rihisi website accessed from the Rihisi Platform is independent

from Rihisi, and Rihisi has no control over that website’s content. In addition, a link to any

non-Rihisi website does not imply that Rihisi accepts any responsibility for the content or use

of such a website. Use of any third-party website is subject to its terms of service and privacy

policy. We request that the Users exercise caution and good judgment when using third-party

websites.

7. ADVERTISEMENT

Rihisi may run advertisements and promotions sponsored by third parties on the Rihisi

Platform. Your correspondence or business dealings with, or participation in promotions of

advertisers other than Rihisi found on or through the Services, including payment and delivery

of related goods or services, and any other terms, conditions, warranties, or representations

associated with such dealings, are solely between you and such advertiser. Rihisi is not

responsible or liable for any loss or damage of any sort incurred as the result of any such dealings

or as the result of the presence of such non-Rihisi advertisers on the Rihisi Platform.

Rihisi may display advertisements on non-Rihisi websites to promote the tutoring services you

provide via the Rihisi Platform and help you generate more Student leads.

8. NO IMPLIED ENDORSEMENTS

In no event shall any reference to any third party or third-party product or service be construed

as an approval or endorsement by Rihisi of that third party or of any product or service provided

by a third party. Rihisi does not endorse, warrant, or guarantee any product or service offered

by any third party and will not be a party to or in any way monitor any transaction involving any

third-party providers of products or services. As with the purchase of a product or service

through any medium or in any environment, you are responsible for exercising caution and good

judgment.

9. RELATIONS BETWEEN Rihisi AND USERS

Providing the Services Rihisi is acting as an on-demand intermediary connecting Students and

Tutors and providing the tools to facilitate the tutoring services. You acknowledge and agree

that Rihisi is a technology services provider that does not provide online tutoring services or

functions as a language learning school.

Rihisi does not serve as an employer of any User unless separately subject to a signed, written

employment contract signed by both the User and Rihisi. Users may use the Services only for

the provision and receipt of the tutoring services subject to these Terms.

As such, Rihisi will not be liable for any tax or withholding, including but not limited to

unemployment insurance, employer’s liability, workers’ compensation insurance, social

security, or payroll withholding tax in connection with your use of Services. You are solely

responsible for adhering to all applicable tax regulations that may apply in connection with your

use of the Services. You hereby agree to compensate Rihisi for all state fees, claims, payments,

fines, or other tax liabilities that Rihisi will incur in connection with the obligations arising from

applicable tax or other regulations not being met by you.

In all cases of use of the Rihisi Platform, Users are acting as independent contractors and not

as Rihisi’s or any other party’s employee, agent, franchisee, or servant. Accordingly, you will

be solely responsible for all costs incurred by you or your organization. You may not act as an

employee, agent, or representative of Rihisi nor bind any contract on behalf of Rihisi. Where,

by implication of mandatory law or otherwise, you shall be deemed an employee of Rihisi, you

hereby agree to waive any claims against us that may arise as a result of a such implied

employment relationship. No User is entitled to participate in any Rihisi vacation, group

medical or life insurance, disability, profit sharing or retirement benefits, or any other fringe

benefits or benefit plans offered by Rihisi to its employees.

The Services provide connection to Tutors who are willing to be engaged by Students s as

independent contractors. As independent contractors, each Tutor decides when and how often

the Tutor will be available to provide the tutoring services to Students. Each Tutor controls the

methods, materials, content, and all aspects of the tutoring services. The Services allow Tutors

to create subject-specific tutoring services, for a certain number of hours.

Students are responsible for selecting the Tutor suitable for their learning goals. Students should

check each Tutor's self-reported credentials, education, and experience, as well as reviews from

other Students. Each Tutor has the sole discretion to accept or decline a request for the tutoring

services, as well as continue or discontinue a tutoring relationship with any Student.

Tutors may and, in fact are expected to perform the tutoring services for others or do other types

of work (either as an independent contractor or employee or other) while these Terms are in

effect, including with Rihisi’s competitors if desired, provided that such other activities do not

result in the Tutor’s violation of the Terms.

10. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms in whole or in part

to any third party without Rihisi’s written consent. These Terms shall be binding and inure to

the benefit of the parties to these Terms and their respective successors, permitted transferees,

and assigns.

11. FEEDBACK

You acknowledge and agree that we may provide you with a mechanism to provide feedback,

suggestions, and ideas about the Services or the Rihisi Platform (the “Feedback”).

By submitting any Feedback, you provide us a written consent to use your Feedback for the

improvement and promotion of the Services. You agree that submitting a Feedback is gratuitous,

unsolicited, and without restriction and will not place us under any fiduciary or other obligation

and that we are free to use the Feedback without any additional compensation to you and/or to

disclose the Feedback on a non-confidential basis or otherwise to anyone.

You further acknowledge that, by accepting your Feedback, Rihisi does not waive any rights to

use similar or related ideas previously known to Rihisi, or developed by its employees, or

obtained from sources other than you. You agree that we may, in our sole discretion, use the

Feedback you provide to us in any way, including in future enhancement and modifications to

the Services. You hereby grant to us and our assigns a perpetual, worldwide, fully transferable,

sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative

works from, distribute, and display the Feedback in any manner for any purpose, or without it

in any media, software, or technology of any kind now existing or developed in the future,

without any obligation to provide attribution or compensation to you or any third party.

12. REVIEWS

You acknowledge and agree that Rihisi may calculate a composite rating based on comments

and reviews left by other Users s. Tutors agree to be rated by Students along several criteria, as

suggested by Rihisi. Rihisi provides its automatic feedback and rating system as a means

through which Users can express their opinions publicly, and Rihisi does not monitor or censor

these opinions or investigate any remarks posted by Users for accuracy or reliability unless a

User brings the posting to Rihisi's attention. You may be held legally responsible for damages

suffered by other Users or third parties as a result of these remarks if a court finds that these

remarks are legally actionable or defamatory. Rihisi is not legally responsible for any feedback

or comments posted or made available on the Rihisi Platform by any Users or third parties, even

if that information is defamatory or otherwise legally actionable. You agree to report violations

or abuses of our rating and feedback system immediately by contacting Customer Support.

13. NOTIFICATIONS

Unless you otherwise indicate in writing, Rihisi will communicate with you by email, regular

mail or by posting communications on the Rihisi Platform. You consent to receive

communications from us electronically, and you agree that these electronic communications

satisfy any legal requirement that such communications be in writing. You will be considered

to have received a communication when we send it to the email address you have provided to

Rihisi within your account or when we post such communication on the Rihisi Platform. You

should keep your email address updated in your account and regularly check this Website for

postings. If you fail to respond to an email message from Rihisi regarding the violation, dispute,

or complaint within 2 (two) business days, we will have the right to terminate or suspend your

account. All notices to Rihisi intended to have a legal effect concerning these Terms must be in

writing and delivered either in person or by means evidenced by a delivery receipt to the

following address: 1309 Beacon St., Suite 300, Brookline, MA 02446.

To stop receiving specific communications from Rihisi, please, submit a notification to us by

email at support@Rihisi.com in order to change the types and frequency of such

communications, you may also change notification preferences in your account.

14. TERMINATION

Other than Tutors, we may terminate any User’s access to the Rihisi Platform in our sole

discretion, for any reason and at any time, with or without prior notice. It is our right to terminate

Users who violate these Terms, as deemed appropriate in our sole discretion.

We may terminate a Tutor’s use of the Services (i) immediately for failure to comply with the

Terms, including User Code of Conduct, which considers a material breach of the agreement;

(ii) for other cause, including, but not limited to, sexual or other unwelcome harassment, threats

or intimidation, fraud, falsification of documents or qualifications; or (iii) upon 30 days’

advance written notice for any reason.

We may also delete or restrict access to or use of all related information and files. Rihisi will

not be liable to Users or any third party for any modification, suspension, or termination of the

Service, or loss of related information.

In case Rihisi suspends or terminates your account due to the breach of these Terms or any of

Rihisi policies, you understand and agree that you shall receive no refund or compensation for

any unused funds or scheduled lessons/classes, or loss of any content or information associated

with your account. In addition to the aforementioned, Rihisi is entitled to withhold any funds

remaining on your account as liquidated damages.

In case you haven’t logged into your Rihisi account for more than 180 days your account will

be suspended, and your remaining balance will expire.

Even after your right to use the Services has been terminated or suspended, these Terms will

remain enforceable against you.

15. INTELLECTUAL PROPERTY RIGHTS

All intellectual property in the design and layout of the Rihisi Platform and the material and

information published on the Website pages or within the Rihisi Platform functionality belongs

to and is vested in Rihisi or its licensors. You may not copy any part of the Rihisi Platform or

otherwise do anything in relation to any part of the Rihisi Platform. You may not otherwise use

or reproduce any of the Rihisi Platform or the material contained within it in any manner other

than those listed above without first obtaining the prior written permission of Rihisi.

Unless otherwise noted, all Rihisi Content contained on the Rihisi Platform is the property of

Rihisi and/or its affiliates or licensors and is protected from unauthorized copying and

dissemination by United States copyright law, trademark law, international conventions, and

other intellectual property laws. The service marks and trademarks of Rihisi, including without

limitation Rihisi and the Rihisi logos are service marks owned by Rihisi, Inc. Any other

trademarks, service marks, logos, and/or trade names appearing via the Service are the property

of their respective owners. You may not copy or use any of these marks, logos, or trade names

without the express prior written consent of the owner.

You may not link or frame to any pages of the Website or any Rihisi Content contained therein,

whether in whole or in part, without prior written consent from Rihisi. You may like or follow

Rihisi or share links to the Website via social networking technology referenced on the Website.

Any rights not expressly granted herein are reserved.

16. COPYRIGHT INFRINGEMENT. DMCA NOTICE

Since we respect content owner rights, it is Rihisi’s policy to respond to alleged infringement

notices that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”). If you

believe that any materials on our Services infringe your copyright, you may request that they be

removed. Please notify Rihisi's copyright agent as set forth in the DMCA. For your complaint

to be valid under the DMCA, your request must bear a signature (or electronic equivalent) of

the copyright holder or an authorized representative and must include the following information:

(i) An electronic or physical signature of a person authorized to act on behalf of the copyright

owner;

(ii) Identification of the copyrighted work that you claim has been infringed;

(iii) Identification of the material that is claimed to be infringing and where it is located on the

Website;

(iv) Information reasonably sufficient to permit Rihisi to contact you, such as your address,

telephone number, and email address;

(v) A statement that you have a good faith belief that use of the material in the manner

complained of is not authorized by the copyright owner, its agent, or law; and

(vi) A statement, made under penalty of perjury, that the above information is accurate, and

that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following DMCA Agent: Attn: DMCA Notice

Rihisi, Inc.

Address: 1309, Beacon St., Suite 300, Brookline, MA 02446. Email: legal@Rihisi.com

Under federal law, if you knowingly misrepresent that online material is infringing, you may be

subject to criminal prosecution for perjury and civil penalties, including monetary damages,

court costs, and attorney's fees.

Please note that this procedure is exclusively for notifying Rihisi and its affiliates that your

copyrighted material has been infringed. The preceding requirements are intended to comply

with Rihisi’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not

constitute legal advice. It may be advisable to contact an attorney regarding your rights and

obligations under the DMCA and other applicable laws.

In accordance with the DMCA and other applicable laws, Rihisi may also at its sole discretion

limit access to the Service and/or terminate the accounts of any Users who infringe any

intellectual property rights of others, whether or not there is any repeat infringement.

17. CONFIDENTIALITY

You may obtain direct access via the Services to certain confidential information of Rihisi, its

affiliates or Users, including but not limited to personally identifiable information, technical,

contractual, product, program, pricing, marketing and other valuable information that should

reasonably be understood as confidential (“Confidential Information”). You agree to hold

Confidential Information in strict confidence and not use the Confidential Information except

for the purposes set forth in these Terms and not disclose such Confidential Information to any

third party. All right, title and interest in the Confidential Information remains with Rihisi, its

affiliates and its Users. No obligation is imposed upon you with respect to Confidential

Information that you can establish by legally sufficient evidence: (a) you possessed prior to your

receipt from Rihisi, without an obligation to maintain its confidentiality; (b) is or becomes

generally known to the public through no act or omission by you, or otherwise without violation

of the Terms; (c) you obtained from a third party who had the right to disclose it, without an

obligation to keep such information confidential; (d) you independently developed without the

use of Confidential Information and without the participation of individuals who have had access

to it, or (e) is disclosed in response to a valid order by a court or other governmental body, or as

otherwise required by law, or as necessary to establish the rights of either party under these

Terms and as disclosed after prior notice to Rihisi adequate to afford Rihisi the opportunity to

object to the disclosure.

18. DISCLAIMER OF WARRANTY

Use of the Services is entirely at your own risk. Rihisi disclaims all liability in connection with

any interactions, correspondence, transactions, and other dealings that you have with any third

parties, including without limitation Students or Tutors found on or through the Rihisi Platform

(including on or via linked websites or advertisements) are solely between you and the third

party (including issues related to the content of third-party advertisements, payments, services,

delivery of goods, warranties (including product warranties), privacy and data security, and the

like). Under no circumstances will we be liable for any loss or damage caused by your reliance

on the information in any content on the Rihisi Platform. It is your responsibility to evaluate the

accuracy, completeness, or usefulness of any information, opinion, advice, or other content

available through the Rihisi Platform.

You acknowledge that the Rihisi Platform and all Services, text, images, and other information

on or accessible from the Rihisi Platform are provided "as is" and are based in part on listings

provided by Tutors, which are not verified by Rihisi, and that any tutoring services, listings or

other content acquired through the use of the Rihisi Platform are at your sole risk and discretion.

Rihisi and its affiliates and licensors are not liable or responsible for any results generated

through the use of the Services. We provide no warranty of any kind, either express or implied,

including but not limited to the implied warranties of merchantability, fitness for a particular

purpose, and non-infringement. Specifically, but without limitation, Rihisi does not warrant

that: (i) the information available on the Rihisi Platform is free of errors; (ii) the functions or

services (including but not limited to mechanisms for the downloading and uploading of content)

provided by the Rihisi Platform will be uninterrupted, secure, or free of errors; (iii) defects will

be corrected, or (iv) the Rihisi Platform or the server(s) that makes it available are free of viruses

or other harmful components. Neither Rihisi nor its affiliates or licensors is responsible for the

conduct, whether online or offline, between Users.

In addition, notwithstanding any feature a Student may use to expedite Tutor selection, each

Student is responsible for selecting their Tutor and negotiating a contract, and Rihisi does not

warrant any goods or tutoring services purchased by a Student and does not recommend any

particular Tutor. Rihisi does not provide any warranties or guarantees regarding any Tutor’s

professional accreditation, registration, or license.

Rihisi expressly disclaims any liability or claims that may arise between Users of its Services.

You are solely responsible for your interactions with all other Users and any disputes that arise

from those interactions with other Users. Rihisi is not obliged but may attempt to assist in

resolving disputes between Users.

19. LIMITATION OF LIABILITY

(a) Disclaimer. In no event shall Rihisi be liable to any User of the Rihisi Platform or any

other person or entity for any direct, indirect, special, incidental, consequential, or exemplary

damages (including, but not limited to, damages for loss of profits, loss of data, loss of use, or

costs of obtaining substitute goods or services) arising out of use, inability to use, unauthorized

access to or use or misuse of the Rihisi Platform or any information contained thereon, whether

based upon warranty, contract, tort (including negligence) or otherwise, even if has been advised

of the possibility of such damages or losses.

(b) Limitation. You agree that Rihisi’s total cumulative liability in connection with these

Terms, the Rihisi Platform, the Services, the Rihisi Content, or any listing or services whether

in contract, tort, or otherwise, shall not exceed the amounts, if any, you paid to Rihisi for the

Services in the then-prior three months.

(c) Waiver of Class Action. Any claims brought by you or Rihisi must be brought in that

party’s individual capacity, and not as a plaintiff or class member in any purported class or

representative proceeding.

20. EXCLUSIONS

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion

of liability for incidental or consequential damages. Accordingly, some of the above limitations

may not apply to you.

21. INTERNATIONAL

The Rihisi Platform may be accessed from countries other than the United States. The Rihisi

Platform and the Services may contain products or references to products that are only available

within the United States and U.S. territories. Any such references do not imply that such

products will be made available outside the United States.

If you access and use the Rihisi Platform outside the United States, you are responsible for

complying with all applicable local laws and regulations.

We make no representation that information on the Rihisi Platform is appropriate or available

for use outside the United States. Those who choose to access the Rihisi Platform from outside

the United States do so on their own initiative and at their own risk.

22. EXPORT CONTROL

The laws of the United States of America prohibit the transmission, export, and re-export of

certain products, services, downloadable software, and data (technical data) to particular

persons, territories, and foreign states. Nothing from the Services may be exported, in any way,

in violation of United States law.

The United States export control regulations prohibit U.S. businesses, such as Rihisi, from

offering services to users in specific sanctioned regions.

In order to comply with these regulations, it is not allowed for users in the following areas to

access all or certain parts of the Rihisi Platform:

● Iran,

● Sudan,

● Crimea,

● Cuba,

● Syria,

● North Korea,

● Temporary occupied territories of Donetsk and Luhansk oblast of Ukraine,

● Any other country or region restricted by law (as may be changed from time to time).

Depending on your exact location, you may encounter an IP or payment purchase block when

attempting to enroll in or otherwise access the Rihisi Platform.

23. LIQUIDATED DAMAGES

Rihisi and a User hereto acknowledge and agree that the funds that may be withheld under

Section 14 of these Terms shall constitute liquidated damages and not penalties and are in addition

to all other rights of Rihisi in case of the breach of these Terms. Rihisi and a User further

acknowledge that (i) the amount of loss or damages likely to be incurred is incapable or is difficult

to precisely estimate, (ii) the amounts specified in the abovementioned section bear a reasonable

relationship to, and are not plainly or grossly disproportionate to, the probable loss likely to be

incurred in connection with any material breach of the agreement by a User (iii) one of the reasons

for Rihisi and a User reaching an agreement as to such amounts was the uncertainty and cost of

litigation regarding the question of actual damages.

24. INDEMNIFICATION

By using the Services, you agree to indemnify, hold harmless and defend Rihisi and its

subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, other

partners, employees, and representatives from any claims, damages, losses, liabilities, and all

costs and expenses of defense, including but not limited to, attorneys' fees, resulting directly or

indirectly from a claim by a third party that arises in connection with your use of the Services,

including but not limited to (a) acts and/or omissions on or off the Rihisi Platform; (b) violation

of any rights of another, including without limitation any alleged infringement of intellectual

property or other right of any person or entity relating to the Rihisi Platform; (c) breach of these

Terms; (d) disputes with or between other Users; (e) use and/or misuse of the Rihisi Platform,

including without limitation any information, content and/or materials thereon; (f) violation of

any applicable law or regulation; (g) inaccurate, untimely, incomplete or misleading User

information, including without limitation with respect to registration, profile or eligibility; (h)

misstatements and/or misrepresentations; (i) use of links to third party websites, including

without limitation such websites' availability, terms of use, privacy policy, information, content,

materials, advertising, products and/or services; (j) User information and any acts or omissions

with respect to such User information; (k) use of any information in third-party reports; (l) use

of third-party payment processors; and/or (m) use of any services or products or any contracts

or arrangements made or provided based on information, content and/or materials obtained on

or through the Rihisi Platform . You further agree that you will cooperate as requested by Rihisi

in defense of such claims. Rihisi reserves the right, at its own expense, to assume the exclusive

defense and control of any matter otherwise subject to indemnification by Users, and you shall

not, in any event, settle any claim or matter on behalf of Rihisi without the written consent of

Rihisi.

In the event that you have a dispute with any User, you hereby release Rihisi (and its officers,

directors, agents, investors, subsidiaries, employees, contractors, and any other third parties

related to the Services) from any and all claims, demands, or damages (actual or consequential)

of every kind, known and unknown, arising out of or in any way related with such disputes.

If you are a California resident, you waive California Civil Code Section 1542, which says: “A

general release does not extend to claims that the creditor or releasing party does not know or

suspect to exist in his or her favor at the time of executing the release and that, if known by him

or her, would have materially affected his or her settlement with the debtor or released party.”

25. DISPUTE RESOLUTION

Any dispute arising out of consumer claims shall be finally resolved by individual arbitration

before a single arbitrator is conducted in the English language in Delaware, USA, under the

Commercial Arbitration Rules of the American Arbitration Association (AAA).

All disputes arising out of or relating to these Terms shall be finally resolved by individual

arbitration. The arbitration will be conducted in Delaware, USA, except that a User residing in

the US may elect to have the arbitration conducted at a location of Rihisi’s choice no more than

160 kilometers from the User’s residence. The individual arbitration must be before a single

arbitrator is conducted in English under the Commercial Arbitration Rules of the American

Arbitration Association (AAA).

Any arbitration under these Terms will be between an individual User and Rihisi. To the fullest

extent permitted by applicable law, and except as expressly provided below, you and Rihisi

expressly waives any entitlement to resolve disputes in court or on a class, collective, or

representative basis. You and Rihisi shall appoint as sole arbitrator a person mutually agreed

by you and Rihisi or, if you and Rihisi cannot agree within thirty (30) days of either party’s

request for arbitration, such single arbitrator shall be selected by the AAA upon the request of

either party.

The parties shall bear equally the cost of the arbitration except (a) to the extent prohibited by

applicable law; (b) that if the arbitrator determines that costs unique to arbitration (i.e., filing,

administration, and arbitrator’s fees) would preclude a User from asserting a claim in arbitration,

the arbitrator may require Rihisi to pay a greater share of such costs unique to arbitration; and

to an award of reasonable attorneys' fees and costs incurred in connection with the arbitration in

such an amount as may be determined by the arbitrator.

All decisions of the arbitrator shall be final and binding on both parties and enforceable in any

court of competent jurisdiction. Notwithstanding this, the application may be made to any court

for a judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing,

Rihisi shall be entitled to seek temporary injunctive relief, security, or other equitable remedies

from the United States District Court for the District of Delaware or any other court of competent

jurisdiction.

26. GOVERNING LAW

These Terms shall be governed by the laws of the State of Delaware, USA, excluding the United

Nations Convention on Contracts for the International Sale of Goods; the 1974 Convention on

the Limitation Period in the International Sale of Goods; and the Protocol amending the 1974

Convention, done at Vienna April 11, 1980; provided, however, that to the fullest extent

permissible under law the Federal Arbitration Act (9 U.S.C.§ 1 et seq.) shall govern Section 25

of these Terms (entitled Dispute Resolution).

27. NON-SOLICITATION

Without limitation, the Services may not be used to solicit for any other business, website, or

service. You may not solicit, advertise for, or contact in any form Users for employment,

contracting, or any other purpose not related to the Service facilitated through Rihisi without

express written permission from Rihisi.

You may not use the Service to collect usernames and/or email addresses of Users by electronic

or other means without the express prior written consent of Rihisi.

28. HEADINGS

The headings and captions used in these Terms are used for convenience only and are not to be

considered in construing or interpreting these Terms.

29. ENTIRE AGREEMENT. SEVERABILITY

These Terms, together with any amendments and any additional agreements you may enter into

with Rihisi in connection with the Services, shall constitute the entire agreement between you

and Rihisi concerning the Services. If any part of these Terms is held to be unlawful, void, or

unenforceable, that part will be deemed severable and shall not affect the validity and

enforceability of the remaining provisions.

30. CONTACTS

For additional information and in case you have any questions about these Terms, please contact

support@Rihisi.com.