Post/update/delete a review

Learn more about students' reviews on Rihisi

Want to know more about how Rihisi works, the best practices to attract students and how to highlight your skills and experience? Click on the link or browse the Tutors Academy for more helpful resources.

Posting a review

Students are able to post reviews of their tutors.

Currently, it is not possible for tutors to post reviews of the students - if you happen to encounter any issues with the students, please kindly make use of the report issue function on our platform.

If the students do not know how to post a review, you may refer them to this article.

Students shall receive an email after the third lesson as a reminder for leaving a review. If you would like to receive reviews from students earlier, you may also remind them to post a review.

Review policies

Reviews have the sole purpose of informing customers of their opinion, about the service and quality of the tutor. Rihisi, Inc. can use and place it wholly or partly at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by Rihisi, Inc.

The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language).

We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar it violates our review policy.

Rihisi, Inc. does not compensate or otherwise reward a customer for completing a review. The review form should be regarded as a survey and does not include any further commercial offers, invitations, or incentives whatsoever. Rihisi. Inc undertakes to use its best efforts to monitor and remove reviews that breach our policies.

We will not accept reviews which include:

Profanity, sexually explicit content, hate speech, discriminatory comments, threats, violence
Promotional references that are not related to the reviewer's service experience
Mention of full names, personal attacks, and accusations towards tutors, Rihisi staff or other students as well as defamation
Promotion of illegal activities (e.g. drugs, prostitution)
Violation of someone else's intellectual property, privacy/confidentiality, or personality rights.
Site links or names, emails, and addresses, phone numbers, credit card details
Politically sensitive comments

Updating/deleting a review

We believe reviews accurately reflect the feeling and the overall experience with the tutors/lessons and, therefore, we will only delete the review if it violates our guidelines.

If you found the review to be inaccurate, please kindly contact the student and identify the issue.

If there are important aspects of the review that should be modified/ adjusted, please kindly contact our support team for further assistance.