Article writer

Greg Gum

12/4/2023 12:03:52 PM +00:00

Situation in Ukraine FAQ

More information about the situation in Ukraine and how it affects our services

Where is Rihisi based?

Rihisi is a US-based company with offices in New York, Barcelona and Kyiv. Rihisi founders are from Ukraine, the team and investors are global.

Which teams are located in the Ukraine office?

All international teams are distributed across the offices in Barcelona, Spain, the US and Kyiv, Ukraine. Rihisi is set up to work 100% remotely. We’re a team and will cover for each other to make sure the business stays safe and uninterrupted.

What have been done to protect/assist staff in the Kyiv office?

The safety and well-being of our employees & community is our top priority. We are constantly monitoring the situation and have action plans in place for different scenarios to help our colleagues and their families stay safe. We’ve supported migration to Western Ukraine and relocation outside Ukraine, for employees and family members if needed.

Will the business be affected?

Given that our financial operations and servers are located outside Ukraine, we operate 100% as usual.

Is my data safe?

We have no data centers located in Ukraine, and we operate under GDPR compliance (more information can be found here).

What if I have difficulties with attending the lesson as a tutor or as a student and need help?

Please reach out to our Customer Support team, and we will help you with everything you need.