Article writer

Greg Gum

12/4/2023 12:03:52 PM +00:00

How to use the Rihisi Classroom

Detailed walkthrough of our video platform

Rihisi Classroom is a communication tool developed by our team that has everything you need for great lessons. To learn about how to communicate and meet for scheduled video lessons in the Rihisi Classroom, read this article.

1. How do I get to the Rihisi Classroom?

To go to the Rihisi Classroom, log in to your Rihisi account and click on ‘My lessons’.

2. How to send messages?

  • To send a message, click on the ‘Messages’ icon near your tutor’s or student’s name.

  • Send or view messages and files at any time before, during, and after your lessons.

  • If your tutor or student sends you a message while you’re not in the Classroom, you will receive an email about it.

  • 3. How to conduct lessons?

    To start a lesson:

    • If the other person is not in Rihisi Classroom yet, you can choose ‘Preview your video’ to turn on your camera. You will be connected automatically when the other person joins.

    • If the other person is already there, click on ‘Join lesson’ to connect directly.

    4. How can I share files?

    Upload and send files and images by clicking on the paperclip icon:

5. How to share my screen during the lesson?

  • Choose the ‘Share screen’ icon:

  1. To share your screen, you need to use Google Chrome or Firefox on a desktop computer. You can view a shared screen in any browser that supports the Rihisi Classroom.

  2. You can see the other person while you share your screen.

  3. Choose ‘Stop sharing’ to return to normal view.

  4. Only one person can share their screen at a time. If the other person is sharing their screen, ask them to stop before you share your screen.

5. How to turn my video or audio off during the lesson

You can mute your audio and disable your video using the buttons at the bottom of the screen.

6. How do I use whiteboard feature during the lesson?

Whiteboard is a brand-new experimental feature that is available only for a certain amount of tutors and students.

Both student and tutor must use a desktop version of our platform to access the whiteboard (it is not available on the mobile app). Please note, the students cannot access the whiteboard after the lesson.

You can access the whiteboard by minimizing your video during the lesson:

You can switch between the Library, Whiteboard, and Notes sections in the top-left corner of Rihisi Classroom menu:

7. I have a problem with the connection, what should I do?

If you have a problem with your connection, please click on ‘Need help?’

  1. Click on ‘Contact us’ to send a message detailing your problem to our support team.

  2. If the problem persists, you can continue your lesson on another video platform, such as Zoom or Skype. You’ll see your tutor's or student’s Skype ID listed on the ‘Need help?’ page.

  3. 8. How to confirm a lesson in Rihisi Classroom?

    Lessons in the Rihisi Classroom are confirmed automatically.

    The lesson is confirmed automatically 15 minutes after it has been completed. After that, we release the tutor’s payment.

    If you have any issues with the autoconfirmation, be sure to report them right after the lesson.