How to fix your internet connection for a smooth lesson in the Rihisi Classroom

If you find that your connection is poor before a lesson or if your lesson gets repeatedly interrupted, it’s time to fix your network.

If you are experiencing poor network connectivity during your Rihisi lesson, or your lesson is repeatedly getting interrupted, it's time to take steps to improve your network.

We highly recommend that you review the following article and test your classroom settings prior to your lesson.

Here are some tips to speed up your internet:

Check your internet connection: Run a speed test on the same device you are using to determine if your internet connection is meeting the recommended minimum speed of 2 Mbps for upload and download. You can also try resetting your router or modem to see if that improves your connectivity. Avoid using Mobile Data for your lessons at Rihisi Classroom
Move closer to your router: If you are connected to Wi-Fi, move closer to your router to improve your signal strength
Reduce bandwidth usage: Disconnect any devices from your network that are not necessary for your lesson, and close any applications that may be using a lot of bandwidth, such as streaming services or large file downloads
Use a wired connection: If possible, use a wired internet connection instead of Wi-Fi, as this can provide a more stable and reliable connection. Connect with an Ethernet cable if you have one. Read more about how to set up your Ethernet connection here
Turn off camera: If none of the above options help, try turning off your video and completing the Rihisi lesson with only audio. This may not provide the best lesson experience, but it can help you stay connected with your student or tutor
Contact your internet service provider: If you continue to experience connection issues, contact your internet service provider for a more detailed diagnosis of your network
Check public spaces: If you plan to have lessons from a public space or a café, check that they have a strong and reliable internet connection well in advance of your lesson.

If the issue persists, you can suggest using a different video communication tool, such as Skype or Zoom, to continue your lesson. Send a message to your student or tutor to inform them of the change in communication tool and provide the necessary information for the new platform.