How to boost employee activity

Employee activity levels

In the “Employee activity” section, you can see what percentage of their balance your employees have spent on scheduled, completed and missed lessons during a specific time frame. By default, you’ll see the activity of your employees for the current refill – from the moment your employees’ balance has been refilled with hours till the next time it will be refilled.

Your employees will have different activity levels depending on how much of their balance they have used:

Exceptional activity: employees have used 75% or more of their balance

These are your most active employees! They often use all their balance before the next balance refill, so consider adding extra hours to their balance or increasing the number of hours they regularly receive.

High activity: employees have used 50%–75% of their balance

These employees are highly engaged and actively learning. With your guidance, they might start learning even more actively!

Casual activity: employees have used 25%–35% of their balance

Employees in this group are still exploring the learning program and need to pick up the pace. Follow our simple tips to boost their activity.

Need help: employees have used less than 25% of their balance

Pay attention to these employees and offer them help proactively. Most likely they need some guidance getting started.

Tips to boost your employee activity

Step 1. Make sure your employees in the “Need help” group have completed onboarding. Strive for 100% onboarding completion. An employee is onboarded when they have:

☑ Signed in to Rihisi at least once

☑ Scheduled their first lesson

☑ Completed their first lesson

It means that now they know how to find a tutor and learn on Rihisi which is key to ensuring high learning activity.

In the “Employee onboarding” section, press the “See remaining employees” button under an onboarding step to find out who hasn’t completed it. Alternatively, you can go to the “Employees” tab and filter the list by different onboarding steps to see who hasn’t completed them.

Once you found the employees who haven’t completed certain onboarding steps, reach out to them to offer your help and guidance. For more information, see tips for boosting employee onboarding.

If you found out that an employee isn’t going to use their balance any time soon, you can:

Transfer their balance to a more active employee
Assign their spot to another employee within your company

Step 2. Help all your employees reach an exceptional activity level. To boost the activity of the employees who have already completed onboarding, try the following tips:

Set up weekly reminders to guide your employees to schedule lessons. For example, create a recurring email or message with the reminder using your internal communication platform.
Collaborate with the employees’ managers to include language learning in their performance reviews. You can regularly share the reports about the employees’ activity to help managers track their performance.
Recommend that the employees choose the “Weekly” option when they schedule their lessons. This option helps employees have a regular learning routine because their lessons will be scheduled automatically for the same day and time every week.
If your employees already show exceptional activity, let them know about it – send them a message or email to celebrate their commitment to learning! Also, consider adding extra hours to their balance or increasing the number of hours they regularly receive.

Collaborate with your account manager
Your account manager is dedicated to ensuring the success of your program and is ready to partner with you in driving employee engagement and performance. They will gladly guide you and share any additional tips or details about your language learning program and the activity of your employees.

Also, if you have specific feedback on the Rihisi Business program, please share it with your account manager. They will pass your feedback on to our product team or connect you directly with them to discuss and improve your experience.