Article writer

Greg Gum

12/5/2023 1:12:41 PM +00:00

Auto-confirmation

Too much hassle confirming your lessons manually every time? We got you covered!

Lessons conducted in Rihisi Classroom will be confirmed automatically. With this in place, lesson duration in the Rihisi Classroom will be tracked. 15 minutes after the lesson is completed, it will be confirmed automatically and Rihisi will release payment to tutor's account. If there are any issues, please contact us right after the lesson, and we'll help you find a solution.

We have also recently implemented a new feature - autoconfirmation of lessons. From now on, Rihisi will confirm students' lessons automatically 72 hours after the scheduled end time unless they report an issue.

When a lesson is confirmed, the tutor gets paid. Students can choose what lessons will be autoconfirmed:

  • Only lessons scheduled by the student;

  • All the lessons, including weekly lessons and lessons scheduled or rescheduled by the tutor.

The lesson did not happen? Just report an issue. If the lesson gets autoconfirmed, we cannot reverse this action.

To choose the autoconfirmation option that suits you:

  • Go to 'Autoconfirmation' tab in 'Settings' menu

  • Choose the option based on your preference

  • Click on 'Save changes'

  • Done!

  • With the auto-confirmation in place, under a few circumstances a lesson needs to be confirmed manually if issues about the lesson have been reported through Report issue function.